Privacy Policy
Last updated: 19 September 2026
This notice explains how Gem By Me handles information on gembyme.com. For privacy questions or requests, email [email protected].
Current website status
The website is a staging preview. Account sign-in and transactional email are connected; real payments and fulfilment are not enabled. Please avoid entering sensitive personal information into test designs or messages.
Information and purposes
- Accounts: email address, profile information you provide and authentication records, used to sign you in and manage your account.
- Google sign-in: if you choose Google, we receive your basic profile, email and Google account identifier to create or link your account. We do not request access to Gmail messages or Google Drive.
- Designs: bead choices, arrangement, accessories, wrist measurements and saved-design records, used to provide the design studio. Browser drafts stay on that browser; choosing Save to my account saves a record to your account. Private messages are not displayed in the public design catalogue.
- Orders and support: information you submit, including contact, delivery and order details, used to handle your requests and, once sales open, process and fulfil orders.
- Technical information: IP addresses, browser/request information, cookies and logs used to operate and protect the website.
Required fields are marked on forms. You may browse without creating an account; some account or order functions need the corresponding information.
Cookies and browser storage
WordPress, WooCommerce and the design studio use cookies or browser storage for authentication, cart/session functions and draft persistence. Google and Cloudflare may use their own security or authentication cookies. Blocking essential storage may prevent sign-in, saved drafts or cart features from working. You can clear browser drafts and cookies through your browser settings.
Service providers and international processing
Our website uses Vultr hosting, Cloudflare delivery/security services, Google sign-in and Brevo transactional email. Support email is handled through Gmail. These providers may process information outside your country, including in the United States, subject to their services and applicable laws. We share information needed for their respective functions. WordPress and WooCommerce provide the website and account software.
Stripe is the intended payment provider when live payments are enabled. We will update this notice to reflect the live payment arrangement before accepting real payments. Do not submit payment card details through support email.
Retention and security
We retain information as needed to provide the relevant service, maintain account records, resolve disputes and meet legal obligations. Retention depends on the record and purpose. We use access controls and encrypted connections; no online service can guarantee absolute security. Contact us to request deletion of information that is no longer needed. Backups and legally required records may need to be retained separately.
Your choices and requests
You can update available account details in My Account. You may contact us to request access, correction or deletion, or to withdraw consent where consent is the basis for processing. We may verify your identity before responding. Rights, exceptions and response deadlines depend on applicable law. Disconnecting Google access through Google does not automatically delete your Gem By Me account; contact us for account deletion.
Account and order messages are transactional. Creating an account is not consent to marketing emails. Any future marketing subscription will have a separate choice and a way to unsubscribe.
Updates
We will update this notice when our services or data practices change and provide additional notice where required.