Website Terms

Last updated: 21 October 2026

About this website

Gem By Me specializes in bicycle bags. Product details and available options are described on each product page. Contact [email protected] with questions before ordering.

Accounts and product information

Keep your account credentials secure and provide accurate contact and delivery information. Account and order records are private to the account. Compare product dimensions and attachment points with your bicycle before choosing an item. Contact us when a measurement or compatibility detail is unclear.

Prices and availability

Prices are shown in U.S. dollars and exclude applicable taxes. Any taxes and shipping charges collected at checkout are shown before you place your order. Review the selected options, quantity and delivery charges before submitting an order. Available payment methods are shown at checkout. We do not substitute a different product without your agreement.

Shipping and returns

See our Shipping Policy and Returns & Refunds Policy. These policies do not remove rights provided by applicable consumer law.

Privacy and acceptable use

Our Privacy Policy explains information handling. Do not attempt to access another account or records, disrupt the website, or submit unlawful material.

Changes and questions

We may update website features and these terms. Changes do not retrospectively remove rights under an accepted order. Contact us if you need help or clarification.